Our hardware support is for business critical computer systems. We understand the problems that today’s businesses can have meeting their commitments to their customers and the impact that computer hardware downtime can have on your company.
What we offer
Our hardware support cover offers fix times of up to 'within 2 hours' (dependent on your location). We can achieve this high standard by holding stock of parts at our warehouse and having a vast amount of loan equipment available. In the event that your computer system is stolen we will provide 'like for like' or better loan hardware to keep you up and running.
Service Level Agreements
We are committed to maintaining our high standards of service. Our hardware engineers are trained to the highest levels and in most cases can fix the problem on site. We can design your hardware support contract to suit your business and your budget. Our cover starts from 9-5 Monday to Friday excluding bank holidays, through to 24 hours a day 7 days a week.